Shipping Policy

pusslet offers shipping options designed to provide customers with a clear and convenient checkout experience.

Standard Shipping:
Orders from $0.00 to $49.00: $5.99

Free Shipping:
Orders of $49.00 and above: Free Shipping

Expedited Shipping:
$8.99

Shipping fees are displayed at checkout before payment is completed. The final shipping cost may depend on the selected shipping method, order value, and delivery location.

After your order is placed, we will begin processing it. Order processing may take time depending on payment confirmation, product availability, order volume, weekends, holidays, and shipping carrier schedules. Once your order has shipped, you may receive a shipping confirmation email with tracking information when available.

Delivery times may vary due to shipping carrier operations, customs processing, weather conditions, peak shopping seasons, address accuracy, or other factors beyond our control. Please review your shipping address carefully before placing your order. pusslet is not responsible for delivery delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned because of an incorrect address, failed delivery attempt, refusal, or failure to pick up the package, additional shipping charges may apply before the order can be resent.

Because flower pots and planters may be fragile or include decorative surfaces, we make reasonable efforts to ensure suitable packaging. However, if your package arrives damaged, please contact us at service@pusslet.com with your order number and clear photos of the product, packaging, and shipping label. We will review the situation and help provide a suitable solution.